First "glitch"

I had my first glitch while I was grading student papers. I realized that just viewing the papers changed the format. But I thought that downloading the papers would display them as they actually were. So I took some formatting points off on students papers that I thought were formatted wrong. But I should have taken the time to open them on a pc. They were actually correct which means I had to listen to complaints about taking points off inappropriately. UGH.